Way No 31 - Become Virtual Call Center Employee


What is a Virtual Call Center?

A virtual call center is a call center in which organization’s agents are geographically dispersed, rather than being situated at organization’s office.
In this setup, most of the agents work from their homes.
When a customer calls company’s main office for enquiry, complaint or order a product, virtual call centers route incoming calls to home agent’s phone. 
Home agents receive a script which tells them how to answer possible questions so they can respond to routine customer service inquiries, receive a complaint or sell a product.

Suitable For - 

1. Almost anyone.
2. More suitable for people who love to talk and explain things orally with the proper argument.

Skills Required - 

1. Fluency in the language in which you are going to operate.
2. Ability to read a script and make it sound natural.
3. Ability to explain things by covering all aspects, orally on a phone.  

What You’ll Need - 

1. A quiet, distraction-free place to work online from home.
2. A corded telephone.
3. A dedicated landline with telephone service.
4. A corded headset which is compatible with your corded telephone.
5. A computer with a wired connection to the internet.

How To Get Started -

Following is the list of websites where you can enroll to become an agent at a virtual call center company.
  • WorkingSolutions.com
  • LiveOps.com
  • AlpineAccess.com

Expected Earnings - 

You can expect to earn between $7 to $15 per hour. You’ll also earn commissions on any sales made by you.

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